Frequently Asked Questions
Welcome to the Fluffy Fluffy Go FAQ page! We’re here to answer your most common questions about our Japanese-style fluffy pancakes, savory lunch options, location, ordering, and more.
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General Info
Q: Where is Fluffy Fluffy Go located?
A: We’re located inside the food court on the 3rd floor of Newport Centre Mall in Jersey City, NJ. Come find us near the other delicious dining options—just follow the sweet pancake aroma! 🛍️🥞
📍 Get directions to Newport Centre
Q: How do I get there by transit, car, or walking?
A:
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By transit: Take the PATH train to Newport Station—it’s a short walk from the station to the mall entrance. Several NJ Transit bus lines also stop nearby.
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By car: Use GPS to navigate to Newport Centre Mall (30 Mall Dr W, Jersey City). The mall offers plenty of on-site parking in the garage.
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By walking: From nearby neighborhoods like Paulus Hook or Hamilton Park, it’s an easy, flat walk—just head toward the mall’s main entrance on Mall Drive West.
Q: Is Fluffy Fluffy Go the same as Fuwa Fuwa?
A: Yes! “Fuwa Fuwa” means “fluffy fluffy” in Japanese. Fluffy Fluffy Go is part of the same family, bringing you the signature Japanese-style souffle pancakes you know and love.
Q: Is Fluffy Fluffy Go part of Fluffy Fluffy?
A: Yes! Fluffy Fluffy Go is part of the Fluffy Fluffy brand, offering the same famous fluffy pancakes with a local twist at Newport Centre Mall.
Q: Do you serve breakfast?
A: Yes! We’re open for breakfast and serve our signature fluffy pancakes from mall opening hours—perfect for a sweet start to your day.
Q: Do you serve pancakes?
A: Yes! Our specialty is fluffy Japanese souffle pancakes served all day, perfect for breakfast, brunch, or dessert.
Q: Do you offer savory breakfast items?
A: Currently, our savory offerings are mainly focused on lunch with sandwiches and rice bowls. For breakfast, we specialize in sweet fluffy pancakes, but we’re always exploring new menu ideas!
Q: Do you serve ice cream?
A: Yes! We offer delicious ice cream as a perfect topping or side to complement your fluffy pancakes and desserts.
Q: Do you offer lunch?
A: Yes—we’re also a lunch destination! Try our savory sandwiches and rice bowls, made fresh and perfect for a midday pick-me-up. 🍱🥪
Q: Do you have seating?
A: Yes! Grab a seat and dig into our pancakes while they’re still warm and jiggly.
Q: What are fluffy pancakes?
A: Fluffy pancakes, also known as Japanese souffle pancakes, are light, airy, and thick pancakes made by folding whipped egg whites into the batter. This creates a soft, jiggly texture that’s different from traditional American pancakes. At Fluffy Fluffy Go, we serve these pancakes all day—perfectly sweet, melt-in-your-mouth, and topped with fresh ingredients.
Q: What flavor pancakes do you have?
A: We offer these delicious fluffy pancake flavors:
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Signature (classic with fresh fruit)
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Oreo
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Biscoff
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Tiramisu
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Strawberry
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Dubai Chocolate
You can also customize your pancakes with additional toppings like whipped cream, syrups, and ice cream!
Q: Do you serve cheesecake?
A: Yes! We serve Basque burnt-top cheesecake, known for its creamy texture and caramelized, slightly burnt surface—a perfect balance of rich and smoky flavors that pairs beautifully with our fluffy pancakes.
Q: Do you serve cheese tarts?
A: Yes! Our freshly baked cheese tarts are a customer favorite—rich, creamy, and deliciously flaky.
Q: Do you have combos?
A: Yes! We offer combo meals that pair our fluffy pancakes or savory dishes with sides or drinks for great value. Check our menu for current combo options.
Q: Do you serve drinks?
A: Yes! We have a variety of drinks available, including coffee, tea, soft drinks, and specialty beverages to pair perfectly with your meal.
Q: What makes your pancakes fluffy?
A: We use a Japanese souffle-style technique—whipped egg whites and slow-cooking make our pancakes incredibly soft and airy. 🍥
Q: Can you add toppings to pancakes?
A: Yes! You can customize your fluffy pancakes with a variety of toppings like fresh fruit, whipped cream, syrups, ice cream, and more to make your treat truly your own.
Q: What else do you serve besides pancakes?
A: We also serve:
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Savory sandwiches
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Hearty rice bowls
Q: Do you offer vegetarian lunch/dinner options?
A: Yes! We have vegetarian-friendly pancakes, rice bowls, and sandwiches. Ask us for the current vegetarian choices.
Q: Where can I see your full menu?
A: Check out our full menu here
Q: Can I customize my pancake toppings?
A: Yes! You can add a variety of toppings like fresh fruit, whipped cream, syrups, ice cream, and more to make your fluffy pancakes just how you like them.
Q: Are your pancakes made fresh to order?
A: Absolutely! Each fluffy pancake is made fresh when you order to ensure it’s light, airy, and delicious every time.
Ordering & Pickup
Q: Can I walk in or do I need to reserve?
A: Walk-ins are always welcome—no reservations needed!
Q: Can I order ahead for pickup?
A: Yes! You can place your order ahead of time online to minimize wait times.
👉 Place your order online
Q: Do you accept cash?
A: No, we currently do not accept cash. We accept all major credit/debit cards and digital payments for your convenience.
Q: How long does pickup take?
A: Usually 10–20 minutes, depending on your order.
Q: Can I add a pancake to a sandwich or rice bowl order?
A: Yes! We offer combos that let you add a fluffy pancake to any savory order. It’s the perfect way to enjoy both sweet and savory in one meal. Check out our current combo options when you order in person or online.
Q: Can I add a pancake to a cheesecake order?
A: Yes! You can absolutely add a fluffy pancake to your Burnt-top cheesecake or cheese tart order. Check out our combos and make it a perfect sweet combo.
Delivery & Online Orders
Q: Do you deliver?
A: Yes! We offer delivery through popular platforms including Uber Eats, DoorDash, Grubhub, and the Toast app. The Toast app is a great way to order directly from us for quick and easy delivery.
Q: Can I order for delivery?
A: Absolutely! Just use one of our delivery partners or the Toast app to get fluffy pancakes and savory bowls delivered right to your door.
Q: What areas do you deliver to?
A: Most areas in Jersey City—just plug in your address in the delivery app to confirm availability.
Q: Do you deliver in Jersey City?
A: Yes! We deliver throughout Jersey City via Uber Eats, DoorDash, Grubhub, and the Toast app. Just enter your address in your preferred app to see if delivery is available in your area and get our fluffy pancakes and savory bowls delivered straight to your door.
Events & Catering
Q: Do you offer catering?
A: Yes! Great for office lunches, birthday parties, and more.
Q: How do I get a catering quote?
A: Submit a request at least 48 hours ahead on our Contact Page or email us directly at catering@fluffyfluffygo.com.
Accessibility & Customer Support
Q: Are you wheelchair accessible?
A: Yes! Fluffy Fluffy Go is located inside the Newport Centre Mall food court, which is fully wheelchair accessible to ensure all our guests have a comfortable visit.
Q: How can I provide feedback or leave a review?
A: We love hearing from you! You can leave reviews on our Google page, Yelp, or Instagram.
Q: Can you accommodate food allergies or dietary restrictions for events?
A: Yes! Please let us know your needs at least 48 hours in advance when booking catering or large orders. We’ll do our best to provide safe and delicious options.
Contact Us
Still have questions? We’d love to hear from you!
📍 Visit us at:
Fluffy Fluffy Go – Food Court, 3rd Floor, Newport Centre Mall
30 Mall Dr W, Jersey City, NJ